Canon 5D Mark IV

San Diego Computer Consulting IT Managed Service Plans

San Diego Computer Consulting knows that one size does not fit all. In fact, every one of our customers have an individualized IT service plan that is designed to meet their specific requirements and budget. We take great pride in our ability to design customized IT support plans to meet the individuality of each company we work with. Each managed service plan has different components to match each of our customer’s specific IT solutions. As San Diego’s premier IT MSP, contact us today to receive a customized support plan for your company.

Managed IT support in San Diego

Month to month commitment, no long term contract. Fifteen service techincians and engineers, everyone of them employed by us and based in the United States. No outsourcing , no offshore call centers, and a plan sized to your business rather than the other way around.

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What usually prompts the call?

If one of these sounds like your month, you are in the right place

Security that is not really there

You are not confident the backups restore. Email filtering is whatever came with the license. Nobody has reviewed any of it in a long time, and you would rather not find out the hard way.

Are you really being protected?

Do you have backups and are they actually running? Are you being protected from AI threats? Has your security been reviewed in a long time?

A contract you regret signing

Three years, automatic renewal, and a plan that stopped fitting your business about a year ago. Leaving feels more expensive than staying.

Stuck in a long contract?

We meet clients all the time who signed one or three year IT plans and are now stuck with endless auto renewals. We can help you get out!

Response times that do not match the problem

A ticket sits while your staff work around it. The queue is in another time zone, and whoever picks it up has never seen your network before. No email response or call back in a timely matter.

Current support not meeting expectations?

Do your calls go unanswered? Emails sit in a queue? We provide dedicated technicians who learn your company inside and out. All based in the US.

The current IT plan does not fit your size.

Either you are paying for a company twice your size, or you are too small for them to prioritize. Neither is a good place to sit.

Current IT plan not the right fit?

Are you just a number in a spreadsheet for your current IT? Our plans are tailor made for each client so you never pay for things you don’t need.

What a managed plan covers

Month to month commitment, no long term contract. Fifteen service techincians and engineers, everyone of them employed by us and based in the United States. No outsourcing , no offshore call centers, and a plan sized to your business rather than the other way around.

» No outsourcing, ever. All SDCC service technicians and engineers are employed by us and based in the United States. Your call never goes offshore.

» Security that is configured and checked. Backup you can restore from, email filtering, endpoint protection, and someone reviewing it.

» A help desk your staff can reach, and problems that can be answered and dealt with the same day.

» Engineers who already know your setup, so you are not explaining it again every time.

» Microsoft 365, email and cloud. Microsoft Partner since 1999, with certified engineers on staff.

» On site visits when remote will not do it. We offer on site technicians across Southern California, Baja Mexico, Chicago and Phoenix, and elsewhere as needed.

On Call Support
Fast Remote Support
Onsite Support
Same Day Support
Expert Support
Technician hubs: San Diego, Phoenix, and Chicago
On Site: Anywehere in the United States as needed
Remote: Every US Office, from one help desk
Cross boarder: Tijuana, Mexico. Bilingual staff

Where we cover!

San Diego Computer Consulting is headquartered in San Diego, with technicians based in San Diego, Phoenix and Chicago. We deploy on site technicians anywhere in the country as needed, so a company headquartered here with offices in other states is covered by one provider instead of four.

We also support companies operating in Tijuana and Baja California. Our staff includes bilingual engineers, so Spanish speaking employees can get help in

How the plans work

San Diego Computer Consulting is a contract and preventative maintenance firm. We schedule work hours each month to do maintenance and make sure that your computers, network, cloud services, and servers are all in the best of operational health. Our customers receive great service because we are able to catch problems well before they cause an outage. With contract IT service, our technicians come on-site to review all systems and make sure that your computing practices are working most efficiently for you. With SDCC, you get the power of a fully staffed IT department at a fraction of the price.

Month to Month Plans

No long term contract. Your plan continues because it is working, not because of something you signed three years ago.

Sized to your business

Prepaid hours, scheduled weekly coverage, daily on site, or a mix of all three. We build around what you need, not a tier chart.

Flat Rate, No Surprises

You know what you are paying each month, with no surprise invoices after the fact. Unused time is rolled forward.

27 Years In Business

–Smooth Sailing and peace of mind. We have put the full trust of our law firm at Hoffman Forde hands of San Diego Computer nearly for the last 10 years. We have 50 plus staff members. Our entire security and IT is managed by them.

Schuyler Van Vechten Hoffman V, Esq-Shareholder

16 Engineers

–Our current IT was not doing us any favors and not proactively guiding us. We have over 100 staff members. We switched to SDCC. What a huge improvement. We saved money, had a more efficent and progressive IT Plan. We saved money and could not be happier. Thank you Hank, and SDCC.

-Stephanie Aretz, CFO, Rueb, Stoller, Daniel

WHAT SWITCHING TO US ACTUALLY INVOLVES:

Most people put this off because they imagine it is painful. It is three conversations with us.

1. A CONVERSATION

A quick conversation or meeting to get a sense of your company workflow, what is working and what you would like improved. We offer a free full audit of your systems and can suggest best practices and efficiencies.

2. OUR PROPOSAL

We put together a services quote covering everything your firm needs to be secure and successful, without needless fluff. We sharpen the pencil as necessary to make sure we are in the ball park.

3. THE HANDOVER

We document your setup, take over support, and tell your staff exactly who to call when something goes wrong. The cutover is carefully planned and designed to ensure there is little to no drama. New Firewall is installed. Network is secured.

INDUSTRIES WE KNOW WELL

We work with many industries. We have a good working knowledge of many softwares that run so many busineses. We are there to help ensure those softwares run smothly.

COMMON QUESTIONS & ANSWERS

No. San Diego Computer Consulting works on a month to month commitment with no long term contract required. Plans continue month by month for as long as they are working for you.

All seventeen of our service technicians and engineers are employed directly by San Diego Computer Consulting and based in the United States. We do not outsource support and we do not use offshore call centers.

San Diego Computer Consulting is headquartered in San Diego and has technicians based in San Diego, Phoenix and Chicago. We provide remote support to client offices anywhere in the United States, and deploy on site technicians nationwide as needed. We also support companies operating in Tijuana and Baja California, Mexico.

Yes. With technician hubs in San Diego, Phoenix and Chicago, and the ability to deploy on site anywhere in the country, multi site companies can run one IT provider across every location instead of managing a different vendor in each city.

Yes. San Diego Computer Consulting has bilingual engineers on staff who support employees in Spanish, both for teams in the United States and for client operations in Tijuana and Baja California.

Most requests are picked up within 1 hour during business hours.”] Our help desk is staffed Monday to Friday, 8am to 5pm Pacific.

Plans are flat rate and priced to the size of your business. We quote in writing after a free consultation and a full audit of your systems, with no obligation to proceed.

Yes. Managed plans include backup and recovery, email filtering, endpoint protection, and ongoing monitoring and patching.

From single office practices through to multi site companies. Plans are sized to the business, which is why there is no fixed tier chart. We have worked with San Diego businesses of every size for more than twenty eight years.

Since 1999, over twenty eight years. We are a Microsoft Partner with Microsoft Certified Engineers on staff and hold California contract license 794913.

A free consultation, no obligation, and no pressure to sign anything. We reply within one business day.
Two buttons: Request a consultation · Call (858) 274-7070

TELL US WHAT IS NOT WORKING!

A Free Consultation, No Obligation, and No Pressure to sign anything. We will do our best to reply within the same business day.

Tell us what is going on! We will do our best to reply within a few hours.

Send message

Or call (858)274-7070. For fastest response: sales@sandiegocomputer.com